Order Process
A streamlined journey from inquiry to installation – transparent, efficient, and built around your needs.
How We Do It
Work Process
A streamlined journey from inquiry to installation – transparent, efficient, and built around your needs.
01
Inquiry & Quotation
Get a precise quote and a custom sports flooring solution tailored for your professional venue.
02
Customer Places Purchase Order
Review your order details and confirm specifications to begin production.
03
Contract/Invoice Review
Verify all terms and pricing before moving to final approval.
04
Payment Received
Payment confirmed – your order is now scheduled for production.
05
Order Confirmation & Production Arrangement
Your order is confirmed – production scheduling is now underway.
06
Production Progress Tracking
Stay informed – real-time updates on your custom flooring production.
07
Quality Inspection, Packaging & Shipping
Rigorous quality checks, secure packaging, and timely dispatch – your order is on its way.
08
Logistics Updates
Real-time logistics tracking – know exactly where your order is at every stage.
09
Notify Customers by Email or Phone During Customs Clearance and Delivery
Stay informed – we’ll notify you by email or phone at customs clearance and final delivery.
10
Remind Customers to Inspect Goods On-Site and Send Instructions
We’ll remind you to inspect goods upon arrival and provide clear instructions for a smooth acceptance.
11
Guide Customers on Installation and Use
Expert guidance from installation to daily use – we’re with you every step of the way.
12
Telephone Follow-up Within Ten Days, and Irregular Monthly Follow-ups
We follow up within ten days, and stay connected with ongoing monthly check-ins – your satisfaction matters long after installation.