Comprehensive Customer Service And Support
Runsurefloor is your strategic partner in the sports flooring market. We empower your success with industry-leading rubber and PVC sports flooring solutions and comprehensive service support.
Who we are
We Serve at Every Stage
From initial product customization to final delivery, RunsureFloor provides comprehensive OEM/ODM services and marketing support to ensure the competitiveness of your brand.
With expert guidance in marketing, training, and after-sales service, we’re your dedicated partner for business growth and success.
We Serve at Every Stage
We offer OEM and ODM customization services, including thickness customization, surface texture, pattern printing, branding, color schemes, and packaging design. Furthermore, our R&D team will work closely with you to develop innovative flooring systems and customized performance configurations—from shock absorption to slip resistance—creating unique and highly competitive sports flooring solutions precisely tailored to your target market needs.
Training Supports
We understand the importance of comprehensive training to ensure the successful use and promotion of our products. The training services we offer are as below:
Initial Training: The operations, maintenance and troubleshooting of our beauty equipment.
Advanced Training: Advanced technical sessions for specialized needs.
Ongoing Support: Continuous training with latest product updates and new features.
Training Materials: Free manuals, video tutorials, and FAQ documents are provided for your reference.
Training Certification: Earn official operation certification upon training completion.
Custom Training Programs: We are willing to customize training plans to your requirements.
Marketing and Promotional Supports
As a leading manufacturer of sports flooring, we provide precise marketing solutions to help you maximize your brand influence.
We continuously explore and practice, committed to providing our clients with unique, stylish, and practical product designs.
Delivery Supports
Packaging Guarantee
- Strict pre-shipment transportation test.
- Properly packaged using high-quality, durable materials, on a wooden pallet.
- Personalized packaging solution.
Global Logistics
- 17-year logistics partner | DHL/FedEx/air/sea/rail
- Special logistics demand solutions
- Full logistics tracking
Delivery Time
- Stock models: 3-5 days
- Appearance customization: 15-30 days
- In-depth customization of software and hardware: 30-40 day
After-Sales Service
Warranty Policy
- Main Flooring: 1-year standard warranty
- Fittings & Accessories: 6-month warranty
- Lifetime free technical support
Flexible customized after-sales plan
- Personalized extended warranty service can be provided according to your needs.
What Sets RunsureFloor Apart
We maintain stringent protocols across all operations, ensuring excellence in facilities, products, teams, and services.
Professional R&D Team
Our R&D team comprises over 20 experienced industry experts dedicated to the internal and external structural design of our sports flooring. We have developed a variety of sports flooring materials for your selection and offer OEM/ODM solutions.
Looking for expert guidance on purchasing sports flooring?
RunsureFloor is a sports flooring manufacturer you can trust. Contact our experienced account managers today for tailored solutions and assistance with your next purchase.